:root{--accent:#3b82f6;--accent2:#1d4ed8;--line:#e5e7eb;--muted:#64748b;--danger:#ef4444;--ok:#22c55e;--warn:#f59e0b;--slate:#0f172a}
*{box-sizing:border-box}
body{margin:0;font-family:Inter,Arial,sans-serif;background:#f3f4f6;color:#111827}
.login-shell{min-height:100vh;display:grid;place-items:center;background:linear-gradient(135deg,#0f172a,#1e293b);padding:24px}
.login-card{width:100%;max-width:460px;background:rgba(255,255,255,.98);border-radius:20px;padding:36px;box-shadow:0 30px 80px rgba(0,0,0,.28)}
.brand{font-size:13px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--accent2);margin-bottom:14px}.brand.small{font-size:11px}
h1{margin:0 0 10px;font-size:34px}.sub{margin:0 0 24px;color:#475569;line-height:1.5}
.stack{display:grid;gap:10px}label{display:block;font-size:13px;font-weight:700;margin-bottom:7px;color:#334155}
input,select,button{font:inherit}input,select{width:100%;border:1px solid #cbd5e1;border-radius:12px;padding:14px 16px;font-size:15px;background:#fff}
.btn{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:12px;padding:12px 14px;font-size:15px;font-weight:700;cursor:pointer;text-decoration:none}
.btn.primary{background:var(--accent);color:#fff}.btn.secondary{background:#e2e8f0;color:#0f172a}.btn.ghost{background:#fff;border:1px solid #cbd5e1}.btn.linkish{background:transparent;color:var(--accent2)}
.alerts{margin-bottom:16px}.alert{padding:12px 14px;border-radius:12px;margin-bottom:8px;font-size:14px}
.alert.error{background:#fee2e2;color:#991b1b}.alert.success{background:#dcfce7;color:#166534}
.loading-overlay{display:none;position:fixed;left:0;top:0;right:0;bottom:0;background:rgba(15,23,42,.15);color:#0f172a;align-items:center;justify-content:center;font-weight:700}
.loading-overlay.show{display:flex}.loading-overlay span{background:#fff;padding:12px 16px;border-radius:12px;box-shadow:0 8px 28px rgba(2,6,23,.2)}
.app-shell{display:grid;grid-template-columns:260px 1fr;min-height:100vh}
.sidebar{background:#0f172a;color:#fff;padding:28px 20px;display:flex;flex-direction:column;gap:20px}.sidebar nav{display:grid;gap:8px}.sidebar a{color:#cbd5e1;text-decoration:none;padding:12px 14px;border-radius:12px}.sidebar a.active,.sidebar a:hover{background:rgba(255,255,255,.08);color:#fff}.sidebar-user{font-size:13px;color:#94a3b8;word-break:break-all}.sidebar .logout{margin-top:auto}
.content{padding:24px}
.page-header{margin-bottom:14px}.page-header h1{margin:0 0 8px;font-size:32px}.page-header p{margin:0;color:var(--muted)}
.page-header.split{display:flex;justify-content:space-between;align-items:flex-end;gap:12px}.sort-note{font-size:12px;color:var(--muted)}
.filters-card,.table-card,.meta-card,.pagination-bar,.detail-layout,.call-metadata,.call-coaching{background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 10px 30px rgba(15,23,42,.05)}
.filters-card{padding:20px;margin-bottom:20px}.filters-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:16px;align-items:end}
.filter-actions{display:flex;gap:10px}.table-card,.meta-card,.pagination-bar{padding:8px}.detail-layout{display:grid;grid-template-columns:1fr 1fr;gap:16px;padding:14px;margin-top:20px}
table{width:100%;border-collapse:collapse}th,td{padding:16px;text-align:left;border-bottom:1px solid var(--line);font-size:14px;vertical-align:middle}th{background:#f8fafc;color:#475569;font-weight:700}
tbody tr:hover{background:#f8fbff}.clickable-row{cursor:pointer}
.row-link{color:#0f172a;text-decoration:none;font-weight:700}.row-link:hover{color:var(--accent2)}
.empty-state{text-align:center;color:var(--muted);padding:28px}.pagination-bar{margin-top:20px;padding:16px 20px;display:flex;justify-content:space-between;align-items:center}.pagination-controls{display:flex;gap:10px;align-items:center}.badge{display:inline-block;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:700}.outcome-venta{background:#dcfce7;color:#166534}.outcome-perdido{background:#fee2e2;color:#991b1b}.outcome-callback{background:#fef3c7;color:#92400e}.outcome-desconocido{background:#e2e8f0;color:#334155}
.detail-layout{padding:0}
.direction-pill{display:inline-flex;align-items:center;justify-content:center;padding:5px 8px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}.direction-inbound{color:#1d4ed8;background:#dbeafe}.direction-outbound{color:#b45309;background:#ffedd5}.direction-unknown{color:#475569;background:#f1f5f9}
.mini-scores{display:flex;gap:4px;align-items:center}.mini-score-dot{width:14px;height:14px;border-radius:999px;display:inline-block;box-shadow:inset 0 0 0 2px rgba(255,255,255,.8)}.score-low{background:#ef4444}.score-mid{background:#f59e0b}.score-high{background:#22c55e}
.call-audio{width:100%;display:block}.call-audio::part(media-slider){width:100%}
.detail-card,.meta-card{padding:18px}.detail-card h2,.meta-card h2,.detail-card h3{margin:0 0 10px}.detail-card h3{margin-top:18px;color:#1e293b}.detail-card p,.meta-card p,.meta-card li{font-size:14px;color:#334155;line-height:1.5}
.score-item{margin-bottom:14px}.score-head{display:flex;justify-content:space-between;margin-bottom:6px;font-size:13px}.score-track{height:11px;background:#e2e8f0;border-radius:999px;overflow:hidden}.score-fill{height:100%;background:linear-gradient(90deg,#3b82f6,#0ea5e9)}
.objections-list{margin:0;padding-left:20px}.coaching-box{padding:12px;border-radius:12px;margin-bottom:12px}.coaching-box.opp{background:#ecfeff}.coaching-box.quote{background:#fefce8}.coaching-box.bullet{background:#f1f5f9}blockquote{margin:0;border-left:4px solid #3b82f6;padding-left:10px;color:#0f172a}
.trend{display:inline-block;padding:6px 10px;border-radius:999px;background:#e2e8f0;color:#334155;font-size:12px;font-weight:700}.trend-up{background:#dcfce7;color:#166534}.trend-down{background:#fee2e2;color:#991b1b}
.call-metadata,.coaching-sections{display:grid;gap:14px}
.meta-card ul{margin:0;padding-left:20px}.meta-card li{margin-bottom:5px}
#qualityChart{width:100%;height:250px}
@media (max-width:1200px){.filters-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.detail-layout{grid-template-columns:1fr}} 
@media (max-width:900px){.app-shell{grid-template-columns:1fr}.sidebar{flex-direction:row;align-items:center}.sidebar nav{display:flex;flex-wrap:wrap}.filters-grid{grid-template-columns:1fr}.detail-layout{grid-template-columns:1fr}.pagination-bar{flex-direction:column;align-items:flex-start;gap:12px}}